FAQ
Are the scents in your products and why are they there?
Whenever we can, we choose NOT to scent our products. The Face Wash and Face Moisturizer are scent-free, meaning we do not add anything whose purpose would be to provide a scent. However, the ingredients in all our unscented products will have a somewhat neutral, natural scent from the ingredients that are in them which obviously cannot be avoided. The Shave Creams have added scents. Unfortunately, in its "natural" unscented form, this cream has a somewhat bitter fragrance that we felt you would not like. So we added just a touch of fragrance to correct this issue, and one that will wash off completely leaving behind no hint of it on your skin. See the products pages to read what scents we chose for our shave creams.
Are you products "vegan?"
Yes, we are proud to say that both Cremo Shave Cream and Lady Cremo Shave Cream are vegan. That means that we use 100% plant based ingredients, including our stearic acid, which can be from plant or animal based sources. We use palm kernel oil to create our stearic acid.
Are your products paraben free?
Short answer: yes! But, Cremo Cream produced before March 2009 has a tiny amount. Though parabens have not been shown to have adverse effects, many of you let us know you would prefer we left it out, so we did.
Can I use a brush and bowl with Cremo Shave Cream?
Absolutely! Although Cremo Shave Cream was designed to be brushless and applied with your fingers, you can use a brush and bowl. With your brush, simply mix together a small amount of Cremo Cream with water in a bowl or dish. You may have to experiment a bit with the ratio of water to Cremo Cream so that you get your own perfect lather.
Do you test on animals?
Absolutely not. We test our products on ourselves and our friends. Further, we make sure that all our vendors from which we buy our ingredients are cruelty free and do not test on animals.
I want to take advantage of the Try me Free offer, but for privacy reasons I do not want to give you certain information, is that okay?
Yes, the personal information required for the rebate offer is what we need to send you a check:
Name
Address
Email
Please know, that we do not share or sell your personal information. We only contact you if you give us permission to do so.
I was interested in the moisturizer, is it safe to use on oily combination acne prone skin.
Our moisturizer is quite appropriate for your skin type. In fact, even though we did not specifically design the product for those with acne prone skin, we have received a number of positive emails from such customers. They especially like how the moisturizer is healing yet not greasy at all.
We would also encourage you to try our shave cream as well, if you havent already. As we have received positive feedback on that product as well from those that have or are prone to acne.
What are the ingredients in your products and why are they in there?
Please go to the page for the product you are interested in. There, you will find a detailed list of the ingredients as well as detailed descriptions of what each does.
Why can’t I find your products right near me?
If you could not find a store near you under our RETAILERS tab, know this: we would love to have Cremo Cream in your local drugstore or supermarket. However, getting on the shelf at Target, Safeway, etc. is quite difficult. We are actively seeking more distribution so if you know any buyers please email me! We would appreciate any help :-)
